KNOWLEDGE-IT specialists should have in depth knowledge of computers generally apart from their particular areas of specialization. They should be extremely knowledgeable about computer hardware, software, circuit board, electronic equipments. Mathematical and statistical competence is of great importance and so also is familiarity with telecommunication system.
COMMUNICATION SKILL- IT Specialists should have excellent verbal and written communication skills to be able to effectively educate clients on necessary issue resolution steps. It is equally important for IT specialists to be able to communicate both technically and non technically. They should be able to describe technical terms in layman’s language and need to be good listeners as well. They should also possess great interpersonal skills.
CERTIFICATION- There are several certifications available to IT specialists that gives them the required qualification to work with certain programs, hardware and operating system.
LOVE FOR TECHNOLOGY- There is always a difference in your level of enthusiasm when you are doing what you love, you tend to do it better and with more Zeal. Loving technology shows in the level of the IT specialist’s level of commitment to tasks and his or her willingness to take up challenging assignments.
COMPETENCE- Competence is highly respected in IT profession; IT Specialists should be deep in their core area of expertise. They should be outstanding in their area of expertise and also have knowledge of related technical areas, that is, they should be familiar with technologies surrounding their primary area of expertise. They should be able to provide constructive solutions to issues.
BUSINESS KNOW HOW- Apart from technical savviness, It is of great importance for IT specialist to be knowledgeable about the business world, in order to serve the business community competently. They must also possess good managing skills such as planning, coordinating and decision making. These characteristics should not be found wanting in an IT specialist.
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